Refund and Returns Policy

Pre-Shipment Cancellations

  • Orders can be cancelled before dispatch.
  • 100% refund will be initiated within 2 business days.
  • Confirmation sent via email.
  • Post Shipment Returns.

Report within 24 hours for

• Damaged items
• Manufacturing defects
• Wrong items shipped
• Provide Order ID, Shipping Label, and opening parcel video.
• Accessories section items not returnable unless manufacturing defect or wrong item shipped.

Refund

• Refunds issued to original payment method within 30 working days.
• Initiated upon receiving the product(s).
• Read return and replacement policy for details.